Privacy Policy

Privacy Policy

This Privacy Policy describes how Chronos handles information related to the website, desktop application, and supporting services. Effective date: May 6, 2026.

1. Scope

This Privacy Policy explains how Chronos collects, uses, stores, and shares information when you visit our website, install our desktop application, create an account, or otherwise use the Chronos services.

This policy applies to information we process as a service provider for our own product operations. If you use Chronos through an organization, that organization may also have its own policies and instructions that apply to your use of the service.

2. Information We Collect

We may collect account information such as your name, email address, authentication identifiers, subscription details, and device metadata used to operate and secure the service.

When you use the desktop application, Chronos may process recordings, screenshots, application telemetry, text extracted from activity, and related usage context in order to provide search, recall, indexing, and product functionality requested by you.

We may also collect support communications, diagnostic logs, crash information, billing information supplied by payment providers, and standard technical data such as IP address, browser type, and request metadata.

3. How We Use Information

We use information to provide, maintain, secure, improve, and support Chronos, including account access, synchronization, search, recall, analytics, customer support, abuse prevention, and legal compliance.

We may use de-identified or aggregated information to understand product performance, improve reliability, and develop new features, provided that such information does not reasonably identify you.

4. Legal Bases and Sharing

Where applicable, we process information based on your consent, our legitimate interests in operating and improving Chronos, performance of a contract with you, and compliance with legal obligations.

We may share information with infrastructure providers, authentication providers, analytics providers, support vendors, and other service providers that help us operate Chronos under contractual confidentiality and security obligations.

We may also disclose information when required by law, to protect rights or safety, in connection with a merger or asset transfer, or with your direction.

5. Retention and Security

We retain information for as long as reasonably necessary to provide the service, satisfy legitimate business needs, resolve disputes, enforce agreements, and comply with legal obligations.

We use administrative, technical, and organizational safeguards designed to protect information, but no system can be guaranteed completely secure. You are responsible for maintaining the confidentiality of your account credentials and protecting devices you use with Chronos.

6. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, export, or restrict certain personal information, or to object to certain processing. You may also be able to withdraw consent where processing is based on consent.

You may exercise requests through the contact mechanisms made available through Chronos. We may need to verify your identity before fulfilling certain requests.

7. International Transfers and Updates

Chronos may process information in the United States and other jurisdictions where our service providers operate. Where required, we use appropriate safeguards for cross-border data transfers.

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice through the product or website.